Solved: Fitbit Connect – alternative method available to s – Fitbit Community
It does see the Charge 3 when I select the Bluetooth and attempt to add the device, but will never connect. Make sure the Fitbit app is compatible with your dad’s mobile device by checking the list of Compatible Devices after that please try the instructions on this post ” Set up in Windows Phone ” Keep me posted, I’ll be aware! Moderator edit: Updated subject for clarity. Windows Central Newsletter. I apologize for the delayed response and will be glad to assist you. Go to the Best Answer. Thanks for confirming those details zuni
Solved: Windows 10 App download – Fitbit Community
My laptop automatically upgraded to windows 10 and wouldn’t boot afterward so I had to get it worked on. All data was saved but I need to download and reinstall all my programs and I’m stuck with windows 10 which is really wierd! Where the heck is fitbit connect?! I’ve spent hours combing through fitbit’s website. All I see when I finally find the software is a link that takes me to microsoft’s website. And a button for ‘get the app’. This is a computer. Not a phone.
But I click it anyways because nothing else is working and nothing happens. Probably because it’s not a phone. So where is the software to download for a laptop on fitbit.
Go to the Best Answer. Welcome to the Forums busyscoutmom! Thanks for reaching out the Forums. Those details are really helpful. If you’re using a computer that has built-in-bluetooth, you have the option to use both. You can go to the Microsoft Store and download the Fitbit App. As PureEvil mentioned, you can also download the Fitbit Connect version.
First delete all program that you might have from Fitbit and try turning off the firewall on your computer. To download Fitbit Connect click here. You will see this display, so make sure the option “PC” is in a different color, instead of using Windows 10, and then click on “Download for Windows”.
Once you finishing downloading the Fitbit Connect, you only have to open it up and log in into your Fitbit Account. Remember to plug in your Wireless Dongle to connect in this way! Want to get more active? View best answer in original post. The Windows 10 Fitbit App will sync your Fitbit just fine. Trust me, I run it at home and at work every day. It runs on laptops, tablets, and desktops. It’ll even allow you to participate in challenges.
Take a look at the Fitbit help site for further assistance and information. I have exactly the same problem and unfortunately, it does not work. I tried downloading the older version of Fitbit Connect, and that seems to do nothing either. Any other suggestions? I’d like to have more details of what you’re getting when trying to download the Fitbit App from the Microsoft Store.
Are you able to see the app downloading? Are you getting any error message? My understanding is that I need FitBit Connect. Is that a separate app?
I’ve tried everything else that is suggested to fix this problem. And you needed both. The former was just used to just push the data from your device to the Fitbit servers; the latter was used to look at your data and stats.
In order to use Fitbit Connect, you need a Fitbit dongle, and that came with older models of Fitbit. Naturally, you can get one from the Fitbit store. On newer computers, you can do syncing, look at your stats, and even participate in challenges from the Fitbit App.
Though, you’ll need that computer to support Bluetooth LE or the Fitbit dongle. If you’re on Windows 10, there is literally nothing that Fitbit Connect can do that the Fitbit App cannot. That said, when you run the Fitbit App on your phone, in order to get notifications to work, it keeps a more persistent connection to your Fitbit. This is what Fitbit calls ‘bonding’. Since this is a persistent connection to your Fitbit, it occasionally disrupts the ability for other devices like your computer to sync with your Fitbit.
Try disabling Bluetooth on your phone or turning it off entirely to see of you can get your Fitbit syncing. Hi, and thanks for your excellent explanation. I have an older laptop which is running on Windows 10 but I do not have BlueTooth. I also have the dongle that came with my FitBit. I’ve tried syncing with the dongle, but nothing seems to happen.
Defective dongle, maybe? Great explanation PureEvil. Thanks for confirming those details zuni When the Wireless Dongle is not working you usually get information about it. But why don’t you delete all programs from Fitbit that you might have on your computer, then turn off the firewall and reinstall the Fitbit Connect here.
Since you mentioned that you have a Windows 10 computer as soon as the Fitbit Connect finishes the installation of the program you will be prompted to sync your Fitbit. Please clean the Wireless Dongle with a toothbrush with rubbing alcohol and connect it when you get the notification from the Fitbit Connect program. Let me know if you get any message or error. I can still synch with my phone, but it is not always convenient.
I do not see this as a step forward. By chance did you have your Fitbit linked to your phone? If so, it is common for the phone to hold a connection to your Fitbit such that it can’t been seen, or synced, by your PC. Hey rjmatthews62 nice to see you here, welcome aboard! Thanks for jumping in Michael. I’m also happy to see that you were able to fix the syncing issues with your Windows 10 pc. Our good friend Michael , has a good point there. Hopefully, you won’t have same issues again. But if you need help we’ll be around.
This Solution no longer works. Everytime I try to download the pc version it immediately opens and forces a download of the FitBit App. I do not want the FitBit App. I want FitBit Connect! This is the only way my Ultra will sync. I love my Ultra and don’t want to change it. I just want to use it as I have almost everyday for years, only now on my Windows 10 machine it will not work.
Any more solutions out there? Hey there, ChrisRO21! Welcome to the Family! My apologies for the delay. Thanks for reporting this. I’ve checked the link and it worked for me.
It should be able to download the Fitbit Connect program. Although I think that you’re looking for the software to connect the Fitbit Ultra, that was pretty similar to the Fitbit Connect. That software is no longer available on the Fitbit website since it was discontinued some time ago. You can see more details about it here. Instead you can see all the new options that Fitbit has in our Fitbit store. Thanks for your understanding, please let me know if there is anything else I can assist you with.
Im having some issues as well. But I also have issues with sync my Charge 3 to my phone Not sure if that could be a reason why im experience issues with both pc and phone Im not the best phone user, so I would really love the PC option, I also tried to download the older Fitbit Connect for PC, but it told me to upgrade to Fitbit from Windows store, and didn’t allow me to use the old software.
I apologize for the delayed response and thank you for sharing the download links marry Welcome DATH Your computer must have built in Bluetooth in order to sync with a Charge 3. Which is your phone’s model? P7 and Honor 6 failes, P9 lite works when it wants to. Tried to find and change some of the settings I’ve been reading on the community to fine a way, but no success.
Fitbit connect windows 10 download
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