Avast Free Forum is a website that lets users ask questions about their anti-virus software. It offers a variety means, including tutorials and FAQs. The site is simple to use and is updated regularly.
A major player within the security industry, avast has one of the highest levels of customer service for its anti-virus program. The support button on their website and LAPTOP or COMPUTER applications gives access to an informative FAQ and discussion forums, along with premium tech support if you encounter any issues.
The company also offers live chat support for customers who want prompt responses, a quick email ticketing system that allows for more in-depth questions and three 24-hour support lines located in the UK, Australia and the U.S. The knowledge base is limited but has support guides for ow to fix buffering problems on kodi all of its products.
However, the customer service isn’t great. A joint investigation conducted by PCMag and Hauptplatine discovered that the company shares information about its customers their locations and Internet protocol addresses with third-party businesses, which could create privacy concerns for certain people. The paid plans don’t offer enough bonuses to justify the cost. The forum was recently hacked and hackers were able to obtain user names, usernames email addresses, as well as hashed passwords. Luckily, the data of payment transactions was not stolen. The company has promised to rebuild the forum using a faster and more secure platform. The company also has a security policy which states that it won’t divulge or give your personal data with third parties without your consent.